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Quality assurance

At CMG Cunningham Dickey Solicitors we consider the quality of our service to you to be extremely important. Purchasers of legal services around the world, in both Private and Public sectors, increasingly look for Quality Assured suppliers. We hold Lexcel certification.

Lexcel is the Law Society's Practice Management Standard which certifies that standards set down by the Law Society have been met following independent assessment. The Lexcel Practice Management Standard is awarded only to solicitors who meet the highest management and customer care standards. To achieve Lexcel accreditation, practices undergo a rigorous independent assessment every year to ensure that they meet standards of excellence in areas such as client care, case management and risk management.

As a Lexcel accredited practice, independent assessors have determined, following inspection and subject to ongoing inspection that CMG Cunningham Dickey provides a quality assured service to clients by demonstrating the following:
• Commitment from all staff towards delivering enhanced customer care and regular updates for all clients in progress, cost and time scales.
• Ongoing consideration by the practice to the service to be provided to clients.
• commitment towards the supervision of all staff within the practice to ensure that mistakes are at a minimum.
• A well managed legal practice.

Lexcel is a "living" standards. This practice is subject to regular assessment by independent auditors in relation to both standards to ensure that the practice continues to meet the required standards of excellence on an ongoing basis.


Belfast address

18 May Street
BELFAST
County Antrim
Northern Ireland
BT1 4NL
t: 028 9023 4606
f: 028 9032 6578

Bangor address

3 Market Street
BANGOR
County Down
Northern Ireland
BT20 4SP
t: 028 9145 7911
f: 028 9145 0679

Partners

Brian H Speers
Michael Robinson
Jonathan Hewitt

Consultants

Hugh Logan
David Marshall
Michael Body
Keith Cowan

Solicitors

Audrey Atcheson
Mark McAdam
Timothy Haslett
Christopher Jess
Emma Stephenson

The Law Society of Northern Ireland
Law Society Home Charter Scheme
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